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TONAL TONAL SMART GYM General Troubleshooting

CONF DIAGNOSIS PART MATCH ACTION
96%
CONF
Replacement Cable Assembly
The cable's outer protective sheath has likely suffered abrasive wear from the internal pulley guides or the arm's exit bushing. Fraying occurs when the synthetic fibers are subjected to localized friction, leading to thermal and mechanical degradation of the braid. Replacing the cable is necessary to prevent a total tensile failure during high-load resistance cycles.
Replacement Cable Assembly
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2%
CONF
Pulley Guide Assembly
If the cable is fraying prematurely, the internal pulley may have a surface defect, such as a metal burr or a misalignment in the groove. This creates a high-friction interface that 'shaves' the cable fibers during every extension and retraction. Replacing the pulley ensures a smooth travel path for the new cable.
Pulley Guide Assembly
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2%
CONF
Arm Guide Bushing
The guide bushing at the end of the Tonal arm is the final contact point for the cable. If this component is cracked or worn, it can develop sharp edges that strip the cable's outer jacket, leading to the observed fraying.
Arm Guide Bushing
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DIY Repair Guide

Watch exactly how to replace the Replacement Cable Assembly.

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