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SONOS BEAM (GEN 2) No Sound

CONF DIAGNOSIS PART MATCH ACTION
85%
CONF
Ultra High Speed HDMI 2.1 Cable
The eARC protocol requires high-bandwidth signal integrity on the Discovery and Control pins of the HDMI connector. A degraded cable or one that does not meet HDMI 2.1 specifications can cause intermittent or total loss of the handshake, preventing the TV from routing the digital audio bitstream to the soundbar.
Ultra High Speed HDMI 2.1 Cable
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15%
CONF
Main Logic Board
If cable replacement and protocol resets fail, the root cause is typically the failure of the HDMI controller IC on the internal PCBA. This component manages the HDCP (High-bandwidth Digital Content Protection) encryption and the digital-to-analog conversion path; failure here results in a device that remains network-accessible but cannot process external audio inputs.
Main Logic Board
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DIY Repair Guide

Watch exactly how to replace the Ultra High Speed HDMI 2.1 Cable.

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