SAMSUNG FRIDGE RF28R7201 Not Making Ice

Ice Maker Service Kit (Y-Clip & Sealant)

This is the primary corrective action for the known engineering flaw in this model's ice room. Moisture enters the compartment and freezes, creating a block that prevents the ice maker from cycling. This kit includes the necessary clips and sealant to stop air infiltration and improve drainage, preventing future freeze-ups.

SKU: DA82-02367A

Ice Maker Assembly

The internal tray heater or harvesting motor often fails after being encased in ice for extended periods. Replacing the entire assembly is the most reliable way to restore function once the unit has seized. It should be installed in conjunction with the sealing kit to ensure the new part does not fail in the same manner.

SKU: DA97-15217D

Ice Room Auger Motor Assembly

If the ice maker is functioning but ice cannot be dispensed, the auger motor has likely failed. In these models, the motor often strips its gears or burns out while attempting to rotate when the ice bucket is frozen solid due to the aforementioned moisture issues.

SKU: DA97-12540G