INITIALIZING SWARM...

DELL LAPTOP XPS 13 Not Charging

CONF DIAGNOSIS PART MATCH ACTION
86%
CONF
Dell 65-Watt AC Adapter
Dell laptops utilize a center 'ID Pin' to communicate the adapter's wattage to the BIOS. If this pin or the internal wire is damaged, the system will default to a 'Plugged in, not charging' state to prevent electrical damage from an unknown power source.
SKU: HA65NM130
Dell 65-Watt AC Adapter
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8%
CONF
Dell XPS 13 Replacement Battery
The internal Battery Management System (BMS) may flag the battery as 'End of Life' or 'Permanent Failure' due to cell degradation or swelling. Once the safety bit is tripped in the firmware, the motherboard will cease all charging current to the cells.
Dell XPS 13 Replacement Battery
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6%
CONF
DC-In Power Jack Cable
On many XPS 13 generations, the power jack is a modular harness rather than soldered to the board. Physical strain from plugging/unplugging causes the internal pins to spread or the wires to fatigue, breaking the connection required for the sense circuit to initiate charging.
SKU: 04K8YH
DC-In Power Jack Cable
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DIY Repair Guide

Watch exactly how to replace the Dell 65-Watt AC Adapter.

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